If connecting to a desk phone, all wireless headset models will require a Handset Lifter or EHS (Electronic Hook Switch Cable) to go with the headset for remote call answering.

If this feature is important, ask your phone system provider if this integration is available before making a decision. If not, you'll have to answer/end calls at the computer. If the softphone provider and headset manufacture have an integration for this feature, then this feature will be available. Some connect to a desk phone only operating on DECT 6.0, whereas other solutions operate on Bluetooth and are more mobile, for mobile and computer connection.Ĭall Control: Not all UC applications through the computer allow you to answer/end calls away from your desk on a wireless headset. Whether you're using a mobile phone, computer or desk phone, a UC application can adapt with your needs (phone system, voicemail, instant message, chat, fax conference calls etc).Ĭonnectivity: UC headsets come in various connectivity options. UC is an all in one solution for your voice, video and messaging.

UC (Unified Communications) refers to a phone system that integrates or unifies multiple communication methods within a business to be more efficient.

Before we understand a UC headset, we need to know what Unified Communications means.

Skype compatible headsets